TERMS OF BUSINESS - PENSIONS

These terms of business set out the general terms under which our firm will provide business services to you and the respective duties and responsibilities of both the firm and you in relation to such services.

Firm Name and Contact Details

Ellison Financial Consultants

Gary Ellison, Ellison Financial Consultants, 43 The Dunes, Portmarnock, Co Dublin, Ireland.

Tel: 01 8038105 / 8038106 , Email: gary@ellison.ie , web: www.ellison.ie

Regulatory Status with the Central Bank of Ireland

Dr Gary Ellison, t/a Ellison Financial Consultants, is regulated by the Central Bank of Ireland as an Authorised Advisor under the Investment Intermediaries Act, 1995; as an Insurance Intermediary registered under the European Communities (Insurance Mediation) Regulations, 2005; and as a Mortgage Intermediary authorised under the Consumer Credit Act, 1995. Our Central Bank reference number is C1327. The Central Bank of Ireland holds registers of regulated firms. You may contact the Central Bank of Ireland on Tel: 01 224 4000 or alternatively visit their website on www.centralbank.ie to verify our credentials. Our Firm is subject to the provisions of the Central Bank of Ireland's Consumer Protection Code which offers protection to consumers. This Code can be found on the Central Bank of Ireland's website: www.centralbank.ie

Our Services

Ellison Financial Consultants offer independent financial advice and is not tied to any financial institution. We operate on the basis of a fair analysis of the market. The firm can provide financial planning consultancy, and is authorised to advise and arrange facilities on investments, deposits, pensions, PRSAs, health insurance, life cover, mortgages, remortgages & loans, refer general insurance to Penco Insurances Ltd, refer in relation to shares with Merrion Stockbrokers. Our firm provides a comprehensive pension transfer facility from the UK to Ireland, subject to conditions.

List of Product Producers the firm holds agencies appointments with:-

Life & Pensions

Aviva Life & Pensions, Irish Life, New Ireland, Zurich Life, Canada Life, Friends First, Caledonian Life, Acorn Life, Scottish Provident, Scottish Mutual, Phoenix Ireland, Standard Life, Liberty Asset Management Ltd, Oregan Financial, Wealth Options Ltd.

Non-Life

Aviva Health, Assurant Solutions, Permanent tsb, KBC Bank/RSA, Prima Finance.

Mortgages

Irish Life & Permanent plc, KBC Bank Ireland plc, PIBA Network Services Limited, Seniors Money Ireland Limited, Shay Atkinson & Eamon Atkinson.

Professional Indemnity & Compensation Scheme

Our firm is a member of the Professional Insurance Brokers Association, PIBA. The firm carries Professional Indemnity cover of €1,500,000. The firm is a member of the Investor Compensation Scheme under the Investor Compensation Act, 1998, each client covered for 90% of eligible losses to maximum of €20,000.

Commission and Charges

Our firm is remunerated by both professional fees and commission. Our professional fees may be charged at a fixed rate, or as a percentage of a transaction, or charged on a time spent and disbursements basis. In determining the rate and any additional charges, factors such as specialist skills, complexity, value, risk, and urgency will be taken into account. Our current basic hourly rate is €200. A Consultation fee is €200. Our professional fees for our services may be paid in full or offset via product commission from Insurance Company where we agree this in advance. As an example of commission paid on arranging a pension transfer, commission obtained from Insurers is generally 2-5% on a retirement bond/buy-out bond or into a personal pension. Mortgage fees are normally 0.5% of loan, plus life policy commission, and mortgage lender commission if applicable (0.2% - 1% max). Commissions obtained are generally used towards reducing professional fees accrued.

Regular Reviews

It is in your best interests that you review, on a regular basis, the products which we have arranged for you. As your circumstances change, your needs will change-you must advise us of those changes and request a review of the relevant policy so that we can ensure that you are provided with up to date advice and products best suited to your needs. Failure to contact us of changes in your circumstances, or request a review, may result in you having insufficient insurance cover and/or inappropriate investments.

Conflicts of Interest

It is the policy of our firm to avoid conflicts of interest in providing you with insurance and investment business services. If this is not possible, we will notify you as soon as practicable after we become aware of the conflict of interest and you may rest assured that you will be treated fairly where such a conflict is unavoidable.

Default on payments by clients

Our firm will exercise its legal rights to receive payments due to it from clients for business services provided. The firm will seek payments of client fees incurred where the firm has acted in good faith in provifing services requested by clients. Insurers and other product producers may withdraw benefits or cover in the event of default on payments due under policies of insurance or other products arranged by the firm. We would refer you to policy documents or product terms for the details of such provisions.

Complaints Procedure

In the event that you have any complaint against the firm, please address your complaint to Gary Ellison using the contact details of the firm as listed above. We will acknowledge your complaint within 5 business days of the complaint being received. All complaints will be fully investigated and the outcome of the investigation will be communicated in writing to the person who raised the complaint. In the event that you are still dissatisfied with our handling, response and outcome, and satisfaction is not reached, you are entitled to refer the matter, quoting the firms' Ref. No. C1327 to: Financial Services Ombudsman, 3rd Floor, Lincoln House, Lincoln Place, Dublin 2. A full copy of our complaints procedure is available on request. Language English.

04/01/2012